The latest from Felix Gomez

- by The Financial Brand

7 digital banking sins and how to avoid them

The digital banking customer experience improved dramatically in the 23 years since the launch of the first internet-only bank, Security First Network Bank. While its lobby metaphor was creative, it ...

- by Henry Meier, State of Mind

Lessons from Wells Fargo

Greetings from your faithful blogger, who is back from a trip to Riverhead, Long Island where he helped celebrate the 50th birthday for a friend he’s known for more ...

- by Meredith Olmstead, FI GROW

Five ways to make credit union growth your #1 priority

According to a 2016 TransUnion survey, credit unions are growing at 6.35% annually–a rate which far outpaces the growth of active credit consumers overall. However, this substantial ...

- by David Woodruff, CUES Skybox

Five ways to show your community you care

When I came to Los Alamos in 2012, I knew that Zia Credit Union was in trouble. I was hired to lead the turnaround. We were at .04 ROA. The ...

- by Jim Nussle, CUNA Councils

The Nussle Report: Another frivolous ADA suit dismissed

Another frivolous ADA suit dismissed days after CUNA, league file brief: CUNA has filed six amicus briefs backing up credit unions in predatory lawsuits filed by plaintiff’s lawyers ...

- by NACUSO

Judy, George, Jane, Elroy, Astro and Rosie

Do those names ring a bell? If you were born in the 50’s or 60’s chances are you tuned into see the Jetsons. It debuted September 23, 1962 ...

- by Jim Marous, The Financial Brand

Technology must make digital banking more human

Duena Blomstrom is an independent digital and customer experience (CX) consultant, industry specialist, an entrepreneur and Angel Investor. She has been a mentor for Startupbootcampand Techstars, the founder of FinWinners, ...