The latest from Felix Gomez

- by Mark Arnold, On The Mark Strategies

Daring questions and your strategic planning session

History and tradition can serve as great comforters. They can also serve as detriments to your bank or credit union strategic planning session. Far too many financial institutions simply go ...

- by John Deluccia, SWBC LenderHub

10 topics to educate your customers on debt management

These days, we consistently hear about how strong the U.S. economy is, with home values quickly increasing and low unemployment creating lucrative opportunities for workers. Despite that, many Americans ...

- by The Financial Brand

7 digital banking sins and how to avoid them

The digital banking customer experience improved dramatically in the 23 years since the launch of the first internet-only bank, Security First Network Bank. While its lobby metaphor was creative, it ...

- by Henry Meier, State of Mind

Lessons from Wells Fargo

Greetings from your faithful blogger, who is back from a trip to Riverhead, Long Island where he helped celebrate the 50th birthday for a friend he’s known for more ...

- by Meredith Olmstead, FI GROW

Five ways to make credit union growth your #1 priority

According to a 2016 TransUnion survey, credit unions are growing at 6.35% annually–a rate which far outpaces the growth of active credit consumers overall. However, this substantial ...

- by David Woodruff, CUES Skybox

Five ways to show your community you care

When I came to Los Alamos in 2012, I knew that Zia Credit Union was in trouble. I was hired to lead the turnaround. We were at .04 ROA. The ...

- by Jim Nussle, CUNA Councils

The Nussle Report: Another frivolous ADA suit dismissed

Another frivolous ADA suit dismissed days after CUNA, league file brief: CUNA has filed six amicus briefs backing up credit unions in predatory lawsuits filed by plaintiff’s lawyers ...