The latest from Felix Gomez

- by Preston Packer, FLEX

Top 10 financial products that drive members crazy

The Consumer Financial Protection Bureau, CFPB, receives over 25,000 complaints a month regarding problems with financial products or services. As of mid-2017, the bureau has received 1,242,800 ...

- by On The Mark Strategies

Branding is not a self driving car

In this day and age of artificial intelligence, chatbots and robot banking it seems we’re all about technology, technology, technology. While not tied to the banking industry directly, self-driving ...

- by Amanda L Ray, CUNA Mutual Group

Safeguard your members’ confidentiality

Data breaches, hacked, stolen data and identity theft are all terms we’ve become accustomed to hearing. Unfortunately, it can be difficult to repair the damage these can cause to ...

- by On The Mark Strategies

Engaging social media marketing to tell your story

In the past, consumer interaction as far as reviews for banks and credit unions was typically related to the wooden suggestion box in the lobby and, in the worst cases, ...

- by Henry Meier, State of Mind

Why I hope this blog doesn’t matter to you

I pride myself on getting up bright and early to provide you with informative rants on the news of the day that will impact your credit union, but today is ...