Be a future freak

Tips for succeeding in the rapidly changing financial services industry.

Navigate the future with confidence as technology transforms financial services, Lee Wetherington, director of strategic insight at Jack Henry & Associates, Inc., told credit union leaders.

Wetherington encouraged attendees at the CUNA Technology Council Conference and CUNA Operations, Sales, Service Council Conference to get their “future freak on” in an informative and funny keynote speech.

Some of Wetherington’s tips include:

  • Provide relevant services to young adults, and their parents, as they first start to interact with money. If you want to interact with the next generation, provide an app that allows them to save and spend their allowance.
  • Watch the industry shift to faster payments and pay close attention to how faster payments—including same day and real time—are monetized.
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