Being a more human leader with Mike Miller of CRMNEXT

Being human. Sounds pretty basic, right? Like, back to the days of the cave-man basic. But, too often in business, the emphasis is put on everything but being human.

And this week, on Banking on Experience, CRMNEXT’s very own VP of Success, Mike Miller joins us to share some stellar advice on the subject.

Let’s get into it.

A contrary opinion.

When asked what commonly held belief about being human (as a leader and in customer success) he passionately disagrees with, Mike doesn’t hesitate to call out data.


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