What do you do best at your credit union?

According to the Employee Engagement scientists at Gallup one of the key ingredients to Employee Engagement is positioning employees so they have the opportunity to do what they do best – everyday. This element is considered so crucial that is one of the twelve questions that make up Gallup’s venerable “Q12” survey that is widely considered the most effective measure of employee engagement.

“At work, I have the opportunity to do what I do best every day” is the third question in the Q12 survey and is focused on creating self-awareness – as most employees do not have a good definition of their natural talents. The personal and organizational benefits that are realized when individuals are positioned where they can succeed rather than spending the majority of their time doing things they are not good at – are amazing. I love unpacking this question with others not only due to its obvious value and positive impact on employees and employers but also because it took me so long to truly understand it.

At the time I was first exposed to this concept, my manager told me to figure out what I did best and apply it to my job. So simple!”

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