Can you point out your credit union’s appendix?

When I was about 14-years-old, a sharp and searing pain rocked through my lower abdomen early one morning at school. Before lunch that day, I was on the operating table having my nearly-ruptured appendix removed. It was a rough few days, especially for a teenager looking forward to the start of summer.

During my recovery, I came to find that the appendix is considered a virtually useless organ in the human body. But man, can it still cause pain (and in some cases, even death).

So it seems as if there is at least one organ the human body can do without. In fact, with that nasty thing removed and fear of a future rupture eliminated, I functioned better than I did before. We can say the same thing about certain processes and products within financial institutions. When you sit down and really think about it, what is the appendix (or appendices) at your financial institution? What could you do without? What would you be better off without? What can you shed and be a nimbler, more responsive and more dynamic entity?

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