Would it shock you to hear that 60-80% of submitted loan applications have a wrong, missing, or problematic document when it comes to commercial lending? As a result, two-thirds of the time a lender spends [...]
For over four decades, Allied Solutions has provided the financial sector with deep insights. Researching industry trends and compiling compelling data is what we do best, and we do it because we care about growing, [...]
Voice authentication is rapidly becoming the preferred method of verification in contact centers to balance member experience and fraud prevention. According to research from Aite Novarica, over 60% of fraud losses from account takeovers involve [...]
ChatGPT is causing waves in just about every industry, and there’s no doubt it will be a powerful tool in assisting roles that involve written and verbal communication. But will it replace a universal [...]
Thank you for tuning in to episode 47 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Artificial intelligence is no longer a futuristic technology reserved for tech startups — it’s a competitive advantage that every credit union should be harnessing. Large financial institutions have been using artificial intelligence in their decision [...]
Thank you for tuning in to episode 46 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Whether you call it “The Great Resignation,” “The Great Renegotiation” or “The Great Reshuffle,” the fact is that credit unions cannot ignore how talent shortages are affecting their capacity to innovate and meet the demands [...]
In the latest episode of Leaders in Lending, Upstart’s Chief Compliance Officer, Annie Delgado, had some unconventional advice: “Don’t cut off both ends of the roast.” The saying relates to a child asking [...]
Every credit union knows that artificial intelligence has long been used to detect fraudulent credit card transactions and score credit risk. A relatively new use is in customer experience—or member experience to credit unions. [...]
As those of us in the lending industry know, unsecured loans inherently carry with them the highest level of risk. Because they’re not backed by any piece of collateral like an auto loan or [...]
A recent survey of borrowers across the USA revealed that only 47% of Gen Z respondents (age 15-24) in the USA claimed to have an account with a traditional bank, neo bank, or credit union. [...]
No matter which news article you tune in to, the world is focused on a single rallying point: Recession. Often followed by talks of ‘Stagflation,’ the fears around early recessionary trends have been picking up [...]
The credit union movement was founded on the ‘People helping People’ philosophy. It has been over a hundred years since the incorporation of the first credit union in the US - still, credit unions continue [...]
Credit union leaders in 2022 understand that transitioning to a digitally enabled financial institution, free from the proverbial 3-ton anchor of legacy technology, is an extremely complex and expensive undertaking. So, the following statement will [...]
