Community Archives

More members? Or more engaged members?

More members? Or more engaged members?

After analysis, your credit union executive team decided “more members” is a top-priority goal. Cool. Where are your credit union’s greatest opportunities for member growth? Expanding SEGs and community charter Improving outreach to eligible [...]

BNPL: Savior or hoax?

BNPL: Savior or hoax?

Just six months ago, BNPL (Buy Now Pay Later) seemed to be on every lip in credit union c-suites as executives eyed the rosy reports of robust lending at fintechs such as Klarna and Affirm [...]

Better knowledge creates better advocates

Better knowledge creates better advocates

Leadership provided by outside community bank and credit union board members is critical in setting strategic direction and ensuring that established policies, compliance expectations, and state and federal laws and regulations are followed. In addition, [...]

Building value as a C-suite leader

Building value as a C-suite leader

C-Suite roles in financial services have expanded through the years. The term “Chief” before a functioning title was once limited to “Executive, Financial, and Lending.” Industry growth, diversification, and advancement have created C-Suite roles for [...]

ITMs: The answer to your staffing woes

ITMs: The answer to your staffing woes

The United States is facing a workforce shortage. While this comes as no surprise as it was predicted to happen with the Baby Boomer generation beginning a mass retirement exodus, the anticipated employment problem is [...]

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