Is it time to change your credit union core?
The credit union needs to make a change, but where does the credit union even begin? The first step in deciding if a core conversion is on the horizon is reviewing some of the credit [...]
Community Archives
Take time to de-stress
If you’re like me, your life might be just a little busy. Maybe you’re running after kids who are in every sport or extracurricular activity, playing on intramural sports teams yourself, busy remodeling [...]
Relaunching your private label card offerings
Private label cards are starting to see a large comeback because of the ongoing COVID-19 pandemic. Many merchants, specifically retailers, have shifted their focus to these cards and by extension, are developing their own loyalty [...]
Credit Union House Hall of Leaders recognizes industry influencers
Since the inception of the Credit Union House Hall of Leaders in 2008, over 170 individuals from 41 states have been inducted into - what I consider to be - our industry’s “Hall of [...]
Get ready – consumers are about to get their spend on!
We’ve all had a year to dream about what we’ll do post-pandemic. Most of us are now starting to get those dreams put to paper. We are dusting off the travel rewards credit [...]
The cannabis / credit union partnership: $3 billion and counting
Whether it’s used medically or recreationally, the taboo of cannabis consumption is fading at a dramatic pace. More than 40% of the American population lives in a state where cannabis is legal for recreational [...]
HBCU’s are worth recognition
Historically Black Colleges and Universities (HBCUs) are more important than ever. Perhaps you are wondering: “Well, what exactly is an HBCU? Or maybe you are saying to yourself: “Renee, why are HBCUs important to the [...]
Prevalent tax scams: Education and prevention for members
Last month, the Internal Revenue Service (IRS) announced 2020 federal income tax filing deadlines for individuals would be extended from April 15 to May 17 in response to the ongoing recovery efforts surrounding the COVID-19 [...]
It’s not you. It’s me, Zoom.
Zoom fatigue. You feel it. I feel it. It’s been over a year of working from home and virtual meetings have all but replaced office visits. And are you noticing how exhausted you seem [...]
Focus on youth: Building a stronger society
The Defense Credit Union Council specializes in understanding and communicating defense related issues for all credit unions in the United States. Because virtually every credit union in our country has at least one military-connected or [...]
How to increase your website’s navigation rate and get more applications
When looking to get more online applications, it’s tempting to focus on the end of your website’s funnel: “Is my product page compelling enough?” or, “Is my credit union’s third-party application platform [...]
Three steps closer to inclusive hiring
When Humanidei assumed leadership of O’Rourke & Associates--- a longtime credit union executive recruiting firm—I asked the recruiting team to ensure there was at least one woman and one person of color in [...]
The CUInsight Experience podcast: Tonita Webb – Humanizing membership (#108)
Thank you for tuning in to episode 108 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
5 reasons your credit union should outsource marketing
Right now you are in one of two camps: You already have a marketing person at your credit union, but task saturation is keeping them from performing at a higher level. They are either doing [...]
Most of the global credit union system still sees no light at the end of the COVID-19 tunnel
In America, the future is getting a little brighter each day where the COVID-19 pandemic is concerned. More than one-third of adults have received at least one dose of a vaccine, with one in five [...]