When World Council of Credit Unions (WOCCU) was selected in early 2020 to implement the flagship project in the United States Agency for International Development’s (USAID) effort to counter regional impacts stemming from Venezuela’[...]
Over the past several months, we have explored various aspects of risk mitigation with four experienced credit union professionals from across the U.S. In the most recent article (the third in the series), these [...]
It’s a new year, a fresh start and we’re looking forward to celebrating our 39th year of offering the Credit Union Development Education (DE) Program! We also look back with gratitude for the [...]
In his last speech as National Credit Union Administration (NCUA) Chairman, Rodney E. Hood spoke at PenFed’s Board Education Conference. It was his first in-person public event since the global pandemic was declared in [...]
Although I love Marie Kondo’s method of decluttering in her book, The Life Changing Magic of Tidying Up, her “does it spark joy” approach to deciding what to get rid of doesn’t exactly [...]
Welcome to the CUInsight Minute, sixty seconds from our Projects & Partnership Coordinator Linda Lafortune with our favorite reads of the week. Mentioned: The surprising truth about executive blind spots and trust by DEBORAH MERSINO, [...]
What’s happening in the credit union market? Everything, when it comes to ID theft and consumer monitoring. Bad actors across the globe strive to take advantage of every gap in procedures and real-world emergencies [...]
In the financial services arena, the balancing act between security and a seamless member experience could not be more important. Capitalizing on the knowledge of your experts and implementing analytics can help your credit union [...]
At his inauguration, President Joe Biden said, “We must end this uncivil war that pits red against blue, rural versus urban, conservative versus liberal. We can do this if we open our souls instead of [...]
Talent development has been pivotal for a long time. That is, it has been of crucial importance to the growth and ultimate success of individuals, teams, departments and organizations. While still pivotal, effective talent development [...]
“Bo, we need marketing help. Can you help us?” Of course I can, but more often than not when I start digging in with a new client I find that marketing is the last thing [...]
I don’t think I’m going out on a limb by saying most everyone was ready for 2020 to come to a close. Things were difficult, challenging, and ever-changing. 2020 had most of us [...]
Credit unions used to depend on social events to connect with their Hispanic community - events such as Hispanic Heritage Month festivals, financial education seminars, etc. In the era of social distancing, credit unions have [...]
As I speak with credit union leaders every week about organizational culture considerations, it’s clear that the COVID-19 pandemic has created both opportunities and challenges associated with the work from home shift. These issues [...]
This is a transformative moment for credit unions. Members’ needs have evolved and changed greatly in the past 12 months (we just passed the grim anniversary of the first COVID-19 death in the US). At [...]
