Business lenders have made a multitude of changes over the last year in response to the economic pressure induced by the pandemic as well as the Paycheck Protection Program (PPP). Now that a second round [...]
It can be easy to get drawn into a negative mindset when it comes to regulatory compliance. Following the letter of the (often complex, often gray) law gets overwhelming at times. Now, with a new [...]
As we start out this New Year, many of us are still reeling from the disruptions of 2020. It’s been a challenging 12 months, to say the least. Between branches being closed down or [...]
With every interaction, you have the opportunity to change a relationship. How you handle each interaction determines whether you make it better or worse. Often, we enter these exchanges as equals. Our partner in the [...]
Publisher’s Note: CUInsight is hosting our first Mini-Con of the year on Wednesday, February 17th titled, LEAD. We hope you’ll join us to hear more from our keynote speaker India Gary-Martin! Register here. [...]
Are you burned out? Bored? Coasting? Complacent? Counting down the days to retirement? You spend too much time at work to live this way. Let me give you a little nudge to wake up and [...]
Thank you for tuning in to season 3, episode 102 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, February 3rd titled, Survival of the Financially Fit: TAP-ping into Gen Z. We hope you’ll join us! Register here. It’s been said many [...]
Next month, I get to introduce you to some of the bravest, strongest, and most humble people I've ever known: Cancer patients who have endured overwhelming physical, emotional, and financial trauma. Credit union teammates trying [...]
When it comes to personal finances, what matters most to individuals and families is similar across the generations: credit union members want a better financial safety net. In 2020, Securian conducted a credit union research [...]
Artificial Intelligence (AI) has become increasingly popular over the last few years and has dramatically benefited industries, including healthcare, education, marketing, e-commerce, and cybersecurity. Often, we think of AI as human-like robots created to take [...]
Please avoid using the excuse “my credit union is too small”. Over the years, I have heard this from countless credit unions and often at young professional events. They boxed themselves in with limitations based [...]
Increase member satisfaction and generate ROA with a well-rounded portfolio. When credit union members are the first priority, designing a robust portfolio that meets their needs is of utmost importance. The essentials to member satisfaction, [...]
A few days ago, a friend shared a touching story. She related a recent experience with her young daughter, who, when looking at their front yard and seeing a number of dandelions growing, said “Look, [...]
Your members need financial advice. They really do. Some could use help with retirement planning and investing, while others need advice on day-to-day issues such as improving credit, reducing debt, improving cash flow or buying [...]
