Thank you for tuning in to season 3, episode 103 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. [...]
The past year has highlighted the vital role community financial institutions play in helping businesses thrive and consumers maintain their financial well-being. It has also taught us a great deal about the industry's ability to [...]
With the new year and tax season just beginning, your members are likely thinking of ways to develop their financial health so they can meet their goals. Our partner GreenPath Financial Wellness shares that the [...]
Credit unions are the original financial voice of the people. For decades, this revolutionary act of giving members a say in where their money goes has opened doors for many underserved communities. With this pedigree, [...]
Let’s face it — the coronavirus pandemic has dominated our focus for the last year. On the ground, you have balanced members’ pressing concerns about their financial well-being with maintaining staff health and safety. In [...]
This fall I had the opportunity to partner with Junior Achievement to work with high school seniors to solve a challenge for the credit union. The challenge posed was one with which all credit unions [...]
Credit unions spreading kindness can strengthen trust in our communities, build connections, grow the movement, and respond to the pressing challenges of our time. CU FORWARD, a Minnesota state-wide initiative of credit unions collaborating to [...]
An ever increasing number of credit unions around the country have been responsibly banking cannabis businesses (specifically marijuana) for years by following the compliance framework outlined in FinCEN’s 2014 guidance “BSA Expectations Regarding Marijuana-Related [...]
Now seems an appropriate time to talk about love. The many, many levels of love. Now I won’t go into all of the mushy detailed aspects that come from the heart, but I am [...]
As we finish a year like no other, and continue to navigate unprecedented times, marketers everywhere are struggling to adjust their tone and continue to interact appropriately with target audiences. Here’s a few thoughts [...]
The inauguration of President Joe Biden and Vice President Kamala Harris was a historic moment for our nation. As a longtime credit union advocate in Washington, D.C., I have seen my share of changes [...]
The pandemic hit the U.S. hard in 2020, which caused financial difficulties for many households and businesses. The auto industry, like many others, took a big dip with sales falling to the lowest level [...]
Back in 2012 when I was working for Del Norte Credit Union (DNCU) we noticed an interesting pattern in our Net Promoter Score (NPS) data. For those of you not familiar with NPS, it is [...]
In this “Age of Covid” financial services organizations need to find successful ways to harden security for a growing attack surface brought about, in part, by digitalization and the need for work-from-home accommodations. And given [...]
Credit unions are frequently bombarded with messages about the importance of digital investment and transformation. Fintechs and challenger banks with brand-new, bespoke technology ecosystems are capturing a growing amount of market share, and people who [...]
