As Father’s Day has just passed and Independence Day is just around the corner, I take a step back to reminisce about how most of our holiday weekends during the summer were spent – at [...]
Scammers are known for preying on victims’ vulnerabilities, such as financial hardship, fear and confusion. Given the particularly challenging circumstances surrounding COVID-19, people who believe they are savvy enough to avoid scams may fall victim, [...]
In the few short months since the novel coronavirus outbreak and ensuing social distancing measures started disrupting communities and economies across the globe, the unemployment rate in America has soared to levels not seen since [...]
In 2018, the Reputation Institute estimated 63% of the general public will give companies with excellent reputations the benefit of doubt when a crisis hits. In the age of COVID, protests, upcoming elections, and near-hourly [...]
A friend of mine recently found a new career home. They had been at their previous company for many, many years. However, when opportunity came knocking on their door, they had to take the chance. [...]
Thank you for tuning in to episode 79 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
Credit unions have done an amazing job of serving their members through the COVID-19 pandemic. From skip-a-pays to loan payment deferrals to emergency loans, you’ve been there for your members, demonstrating our people-helping-people mantra. [...]
2020 has proven to be a time that we need courage to push through. Some of the definitions of courage in the dictionary are “the ability to do something that frightens one”. Another one is “[...]
Your credit union’s culture drives employee engagement and productivity. Yet the vast experiment of COVID-19 work has disrupted traditional approaches to engagement that relied on proximity and contact. Working off-site has become the new [...]
There’s a famous Kenny Rogers song lyric, “You gotta’ know when to hold ‘em. Know when to fold ‘em. Know when to walk away. Know when to run.” For potential car buying members, finding [...]
Over the last few weeks, there have been daily, heartbreaking reminders of ways in which systemic racism continues to impact the daily lives of Black people in our country. They have left many of us, [...]
Credit unions went digital in the late 1960’s at the advent of ATMs, but it would be a while before these institutions adopted certain up and coming technologies to be ready for the youngest [...]
Even the most cautious driver can get into an accident that causes financial hardship. Guaranteed asset protection (GAP) coverage can provide your members with peace of mind and financial security. What is guaranteed asset protection ([...]
The evolution of branding – and the value associated with it – is rather intriguing. In the early days, a brand was simply a mark to identify one’s property over another’s. Think “cattle brand” and [...]
AUTHOR’S NOTE: I presented a speech on this topic in early December 2019, before Covid-19 was part of our daily news. Now, with the introduction of Covid-19 and everything it introduced into our world ([...]
