Community Archives

What’s in your DEI business case?

What’s in your DEI business case?

If your credit union has made a statement of commitment to DEI, but now find yourself wondering what comes next, it’s time to make the business case for specific actions. As credit unions wrap [...]

Getting the credit union mojo back

Getting the credit union mojo back

In the last century, credit unions were formed with the concept of “people helping people.” Credit unions filled a niche in the financial marketplace that banks did not serve well. Credit unions competed on price, [...]

Upstreaming financial services

Upstreaming financial services

There is a parable used in the healthcare industry that has changed the way I think about serving people. I would like to share this parable, which I heard told by Dr. Rishi Manchanda, the [...]