“Hopefully Don Henley doesn’t listen to your podcast.” - Jim Nussle Welcome to episode one of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. In each episode we’[...]
As of the time I am writing this, we are now 19 days into the Government Shutdown. While it’s true that the federal workers who are affected by the shutdown will eventually get paid, [...]
Credit unions aren’t just “cheaper banks”, nor are they “banks owned by the people”. They’re unique community institutions. At least, I still believe this. Do you? This article dives into what happens after [...]
The right training unifies a credit union: employee-to-employee and branch-to-branch, enhancing member experiences at every level. But, not all training is equal in quality and effectiveness. What credit unions should consider is training that gains [...]
I offered to drive him into town so he could drive his new car back home. We barely made it to the credit union before they locked the doors. It had been snowing most of [...]
Hey Friends, As always, how you doing? It’s a new year and like with everything else, I can guarantee you have new goals. For most units, here in Trinidad and Tobago; a key factor [...]
Credit unions have a lot of things to communicate; to members, prospects, employees, the board and the community. It can be easy to get caught up in WHAT you are trying to say and forget [...]
Google publishes what they’d like to think is a “one-stop shop for consumer trends, marketing insights and industry research. They call it Think with Google, and in 2018 they published a number of consumer [...]
Approximately 800,000 employees are living without a paycheck due to the government shutdown. In addition, many others who work with the government as contractors have also had a disruption in income. That means many [...]
A chart in consultant Marvin Umholtz’s year-end report CU Strategic Hot Topics jumped out at me and triggered a tsunami of worries about the future of credit unions. Crunching NCUA data, Umholtz said there [...]
Credit union roots are anchored in the philosophy and action of helping members improve their financial well-being, and they accomplish this in a number of ways. One of the most important has been and continues [...]
We have all heard the saying, “An ounce of prevention is worth a pound of cure.” Still, there will be occasions when – despite everyone’s best proactive efforts – trouble arises. The ongoing war against cyber [...]
The United States experienced catastrophic natural disasters during the Fall of 2018. From Hurricane Florence that hit the Carolinas and East Coast in September, Hurricane Michael a month later hitting the Florida panhandle, and the [...]
“If it’s constantly crazy at work, we have two words for you: F**k that. And two more. Enough already.” How’s that for straightforward business advice? If your workplace is defined by 80-hour [...]
Since the beginning of commerce, there have been waiting areas—queues or rows of chairs where people wait for their turn to be served, with varying levels of patience and yearning about how else they [...]
