At the end of 2021, we were actively monitoring and responding to the Log4j vulnerability, which presented new opportunities for hackers to access systems, potentially impacting businesses and organizations across the country. Like many previous [...]
The cautious optimism felt by consumers over the past summer has now been replaced with fatigue, frustration, and anxiety. In fact, consumer optimism has dropped by one-third! Our Family Investor Consumer Panel1 identified the following [...]
The biggest professional debate today is around how and where we work, but what’s often overlooked is that every one of us has unique experiences and expectations around the workplace. A recent report by [...]
Did you know that 51% of Americans have less than three months' worth of expenses covered in an emergency fund? While credit unions may not have control over the economy, they do have control over [...]
Our connection to the digital age is stronger than ever. Social media and the Internet have been great tools to engage with members. Credit unions are champions of creating strong relationships with members and have [...]
It’s been a rough start to another uncertain year. If there’s anything we can count on, it’s that all of us are hungry for meaningful connection. For all its challenges and potential [...]
Credit unions continually strive for new innovations and insights that help them meet the ever-evolving financial needs of their members. It’s part of the "People Helping People" philosophy that’s in their DNA — it’[...]
While it may not feel like it today, someday we will put COVID-19 and its many disruptions and frustrations into the rear-view mirror in order to return to some sort of normal. Yet, we can [...]
I spent a lot of time online at the beginning of the pandemic. I learned new cooking techniques on YouTube, ordered groceries through an app, and connected with friends for online game nights—Quiplash was [...]
Artificial Intelligence (AI) and Machine Learning (ML) are highly transformational technologies that have the capacity to revolutionize antiquated processes across industries. Business leaders who can properly assess the opportunities, challenges, and limitations of AI and [...]
Rebranding your credit union is a complicated process, and the most successful transformations are backed by data and research. It’s not as simple as changing your logo, slogan, or brand colors – your brand is [...]
Certification as a CDFI—community development financial institution—has been spotlighted over the past year. The Coronavirus Response and Relief Supplemental Appropriations Act and other laws established a handful of new programs supporting CDFIs, including [...]
Thank you for tuning in to episode 126 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build [...]
Full disclosure: I’m new here. I joined the National Credit Union Foundation in mid-December so I’m just a month in. I would have started a week earlier were it not for a car [...]
Over 2,000 years ago, the Romans built lighthouses in Egypt to warn ships of dangers and keep them safe, allowing sailors to navigate treacherous waters and carry out their mission. Today, marketers navigate relationships [...]
