In the image-saturated digital age, there’s a lot of words being shouted, whispered and animated, all at once. Your images really need to stand out. The fundamentals for a strong message and/or campaign [...]
Working with vendors in today’s environment is unavoidable. In order for you and your staff to do what you do best—serve your members—sometimes that requires partnering with third-party providers in order to: [...]
Marketing automation is a powerful tool with lots of benefits but can be a little intimidating if you’re just getting started. When considering the advantages of automation, one major benefit is that it saves [...]
It’s a loud, universal credit union mantra: we are not a bank, we are member owned. Are they really? Of course credit unions are not shareholder owned, nor are they owned by a proprietor [...]
We essentially don't have to leave our homes for anything anymore. With a portal to access our every need right at our fingertips, there's nothing you'd need to leave the comfort of your couch to [...]
"She who is truest to her authentic self, wins.” - Jill Nowacki Happy Mother’s Day! In honor of the day, I have an incredibly special guest on the show: my favorite mom, my partner, [...]
You do not have unlimited time and your credit union does not have unlimited treasure, so you need to make sound decisions on both. Continuing education is a great use of both resources! In the [...]
As the economy continues to expand, financial institutions are again in the mode of seeking funding sources to support loan growth. Instead of cannibalizing their local market, they look to institutional/wholesale depositors for the [...]
In a 2018 Gallup poll, only 34% of employees were actively engaged in their workplace and a 2015 SHRM report stated that 69% of respondents said they were consistently putting all of their effort into [...]
I love this time of year—warm weather, flowers are blooming (unless you’re in the Northeast!) and Cadbury Cream Eggs are available in stores. I have a weakness for those chocolaty eggs, and my [...]
The way consumers manage their financial lives has changed dramatically over the last 10 years—or since the introduction of smartphones capable of linking directly to credit unions, banks, brokerages and all other manner of [...]
This year has already seen huge innovations in how financial institutions interact with their communities and members. Staying ahead of trends, technology advancements and best practices is no small feat, and doing it alone leaves [...]
Companies that connect their talent planning to their strategic planning do better. In your strategic planning process, your credit union identifies the most important business opportunities and develops strategies to capitalize upon them. In your [...]
One of the endearing things about being part of the global credit union system is that when bad things happen, it is always local credit unions that first step in with relief on the ground. [...]
The influx of new technology into the mortgage industry over the past decade has dramatically changed how lenders, buyers, and vendors conduct their business. However, while technology is pushing the boundaries of age old practices [...]
