Trust your truth
How do you bring up the conversation with senior management you’re burned out? I was asked this poignant question while facilitating a virtual webinar on boredom, burnout and blackout in the workplace. I could [...]
Community Archives
3 pillars of a successful strategic planning session
If you’ve looked back on past strategic plans for your credit union and titled them “the road to nowhere,” it doesn’t have to be that way in 2022. It doesn’t matter the [...]
What I learned at Brandweek 2021
From Gen Z values to marketing funnels, from Zillow to Red Bull, a wide spectrum of topics and companies were featured in five days of non-stop seminars at this year’s Brandweek 2021, the premier [...]
No couches were harmed in this production
I’ve been attending West Virginia University football games for decades. I’m a season ticket holder, so our seats are always in the same place. We’re usually surrounded by like-minded seat mates, friends [...]
Why credit unions should teach financial wellness to young people
Credit unions are dedicated to serving their members and helping them achieve their financial goals. Even credit unions with narrow fields of membership, for example the employees of a specific organization, extend their services to [...]
Heading into a merger? A loan portfolio review is a good idea
While credit union mergers and acquisitions (M&A) are relatively uncommon occurrences—in 2020 there were just 136 credit union mergers and just 5 bank acquisitions by credit unions—they are high-dollar agreements with [...]
Telling your credit union’s story
As we approach International Credit Union Day on October 21 – a day when we celebrate the uniqueness of the credit union history, structure and philosophy – there’s never been a better time to start telling [...]
Grace and space
While Garth Brooks sings “life is not tried it is merely survived, if you’re standing outside the fire” in his song Standing Outside the Fire, Brene Brown is referencing Theodore Roosevelt’s Man in [...]
4 ways credit unions can address key person dependency risk in IT
When it comes to Business Continuity and Disaster Recovery, the disaster event scenarios that often come to mind are data breaches, natural disasters, and, more recently, pandemics. One aspect of BCDR that often gets overlooked, [...]
Where’s my cape? Finding inspiration from credit union superheroes
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, October 20th titled, Curious How Your Credit Union Can Impact Change In Your Community? These Superheroes Will Tell You How They Did It. We hope [...]
Capital: How much is enough?
Capital is an important portion of any financial institution’s balance sheet, as it can be used to absorb losses and designates the percentage of assets a financial institution can stand to lose without becoming [...]
Being a credit union of substance
I recently had a wonderful conversation with a friend about people we know who are of real substance – those people in our life who we admire and who have made a big difference in the [...]
The CUInsight Network podcast: Financial inclusion – QCash Financial CUSO (#18)
Thank you for tuning in to episode 18 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Terror at “Pennywise Credit Union” – A UX design horror story
It’s October, which means spooky season has arrived! So, grab your flashlights, gather ‘round, and I will spin the spine-chilling tale of a user-experience (UX) design horror story gone terribly wrong, and the fatal [...]
Tis the season for a scam awareness campaign
As we move closer to the holiday season, our marketing efforts will shift to personal loan, credit card and club saving promotions. However, let’s not forget about a very important campaign to focus on – [...]