Data of all sorts is growing at an explosive rate. Billions of gigabytes are generated every day, and it’s getting worse. The sheer amount of it is staggering. Data comes from smart phone apps, [...]
We can take some educated guesses about Halloween trick-or-treating this year. Traveling house to house, crowding on the stoop, taking candy from a universal bowl: none of it sounds too prudent. And Halloween parties, even [...]
“Empathy is a hard skill to learn because mastery requires practice and practice means you’ll screw it up big time more than once. But that’s how practice works.” - Brené Brown Empathy has [...]
This year has us examining everything with a new perspective. Financial institutions are a great case in point. Many are taking fresh looks at outdated policies and procedures, making progress in leaps and bounds. With [...]
To build an authentic brand, you need an authentic culture. It is quite straightforward. If your employees do not believe what your organization says it is about, your brand will be inconsistent. Most people work [...]
Digital innovation can provide a number of staffing benefits that might not be immediately obvious during this unpredictable time. First, if staffing needs are shifting, even temporarily, from needing people to handle in-branch traffic, to [...]
The nature of credit unions has always been to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the [...]
Many of our well-laid-out action plans for 2020 and beyond have been derailed, deconstructed, or delayed. Credit union leaders are experiencing big career-defining moments and, in many ways, some of us are in crisis management [...]
As credit union professionals are entering the fourth quarter, we’re all rolling our eyes at what a year it’s been. As much as we want 2020 to end, everyone is trying to figure [...]
Collateral Protection Insurance (CPI) vendors look to earn the most premium permissible, and hopefully for them, as fast as possible. I made that statement in my last article ‘What would Milton Friedman say about CPI’ [...]
Eddie Robinson is recognized by many experts as one of the greatest college football coaches in history. After a 56-year career, he retired in 1997 with a record of 408-165-15. I had the privilege to [...]
Generosity, consideration, concern for others. This is kindness, and perhaps, the boiled-down definition of the credit union difference. Credit unions around the world have worked to bring awareness to the credit union difference, the compassionate [...]
Many of us are currently knee deep in budgeting and strategic planning. How has the pandemic changed your credit union’s strategy? How has it changed the needs of your members? It’s probably too [...]
Thank you for tuning in to episode 93 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance who is transforming data into [...]
I often hear it said that, as a nation, we’ve never been more divided. I also hear people lament that Government can’t seem to agree on anything that matters, and that we’re [...]
