Performance reviews have a bad reputation. Employees dread them because they’re downers. Supervisors approach them with ambivalence because they don’t think that they accomplish much. Even so, the company’s rules stipulate that [...]
According to the International Labor Organization, small- and medium-enterprises (SMEs) are responsible for more than two-thirds of all jobs worldwide, along with the majority of new job creation. In Guatemala, the number is even higher. [...]
“It’s not good and it’s making me feel gross!” This was my 7 year old son’s recent proclamation at the dinner table, as my wife, son, and I awkwardly confronted the truth [...]
You buy books. They sit on the shelf. You mean well. You want to read, but you can never find the time. That was me in 2018. I bought more than a dozen books and [...]
December 7th of our most recent year past marks the 78th anniversary of a date that will live in infamy, to use words of the very man who signed into law the Federal Credit Union [...]
Ten years ago I co-authored a book with Jim Jerving that predicted the demise of most “marketing” in credit unions. And now here we are less than 24 hours from that year! Were we right? [...]
According to a recent report by emarketer.com, “In 2019, for the first time, the average U.S. adult will spend more time engaging with their mobile devices than watching TV.” What does that mean [...]
By now you've probably seen the Peloton ad...or at least heard it mentioned at a holiday party. The big lesson for your credit union no one is talking about is the root of why [...]
As we enter a new year and a new decade, it is time to reflect on the condition of our members and think about ways we can shift our focus and behaviors to improve their [...]
As the year (and the decade!) draws to a close, we like to take a step back to recall all the great content from 2019. Some of our best content comes from The CUInsight Community [...]
Although language is fluid, accepted modern colloquialisms along with recent additions to the English dictionary is a reminder of the adage: “just because we can does not mean we should.” In no particular order, these [...]
When checks were first introduced, experts predicted it was the death of cash. Then came along credit cards, and once again, cash was expected to fizzle out. Then came debit cards, and, unsurprisingly, experts unanimously [...]
It’s hard to believe how fast another year has flown by! Here we are, on the verge of 2020. As Christmas is now over, and New Year’s is just around the corner, we’[...]
As the year draws to a close, we’re headed into a new decade that promises opportunities and challenges for both financial institutions and consumers. As you wrap up end-of-year reporting and prepare for the [...]
Typically, individuals and businesses start the new year by taking an assessment of where they stand and setting challenges for the next 12 months. This could mean an exercise regimen for an individual or some [...]
