Have credit unions moved from being shepherds to being wolves? Is there any point to merging two healthy credit unions? Do credit unions really differ from banks? Is member ownership a hoax? Buckle up because [...]
Being a teacher or being a leader is, at its best, often unpredictable. Knowing how to motivate each student or person on a team can be so frustrating and challenging. I certainly understand the challenges [...]
Members and employees who understand, believe in, and can live out your brand and your mission are pure gold. Part of your job as a marketer is to attract these people and make sure they [...]
A few weeks ago, I was visiting with a coworker and she told me I was the reason she stayed at her job. Confused and shocked, I asked for more details. “What do you mean [...]
By now, most credit union marketers have heard of the European Union’s General Data Protection Regulation or the California Consumer Privacy Act here in the U.S. Both put a bright spotlight on privacy [...]
Advocacy is a process, not an event; a marathon, not a sprint. For credit unions, advocacy is about revolutionizing the operating environment for credit unions, not merely putting up points for the sake of a [...]
News Flash! Digital disruption is rapidly changing the financial services marketplace, and you need to ACT NOW if you wish to remain relevant. The above really isn’t “new” news. Since the advent of the [...]
Financial consumers today have choices – at least 10,000 when it comes to financial institutions, to be more exact. That’s why, when you secure a new member, retaining them is so important. Between 25-40% [...]
You surely have heard sayings like: “You need quiet time for a creative mind.” This simple advice, is easier said than done. In today’s modern world everyone seems to be moving fast. We occupy [...]
We, the consumers, are tired! We are tired of the product pitches, the ones that come across as late night TV commercials. We’re also VERY tired of the “we’re better than the competition [...]
The commercial lending boom among credit unions continues to reach new heights. As of the end of the first quarter 2019, outstanding commercial loans at credit unions reached $73 billion, up 33% since 2015. However, [...]
The term “digital natives” may have started with Millennials, but Gen Z takes it to a different level: This group has never known the world without the Internet. Gen Z is defined as the group [...]
The success of credit union mergers is largely dependent upon CEOs' perceptions of the process. There are typically many unknowns when a credit union is first approached as a merger partner. Of course, human nature [...]
During a recent discussion, nearly 50 credit union CEOs deliberated that consumers may not seek a primary financial institution (PFI) for all financial services needs. That prompted further discussion on delivery, marketing, pricing, products, technology, [...]
Welcome to episode 25 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Today’s guest is Linda Bodie the president and CEO of Element Federal Credit Union in [...]
