During a recent dynamic brand workshop working with a credit union partner in the Southeast, a leadership team member made the following observation about their credit union culture: "We must always be more than a [...]
Last article we talked about the importance of investing in your leaders and making sure they were leading your organization in the most effective manner. In previous articles we’ve talked more globally about your [...]
Everyone talks about the struggle for credit unions to ante up on technology spending to keep pace with the competition, but staff salaries and benefits command a larger share of most credit union budgets. And [...]
A colleague recently shared an article with me titled, “A Nudge for Learners to Stay in a Continuous Beta State,” by Damodar Padhi. In it, Padhi writes about how we all have two versions of [...]
Despite a record-low 3.8 percent unemployment rate, American consumers still have difficulty meeting immediate and emergency living expenses. The demand for short-term liquidity is, in fact, staggering with 78 percent of consumers living paycheck [...]
By now, you’ve heard it a million times. Google, Apple, Facebook and Amazon (a.k.a., GAFA) are collectively setting the standard for the modern consumer experience. If your credit union can’t create [...]
As someone who has participated in multiple fitness programs over the years, there is one that stands out among the pack…Crossfit. To be crystal clear, I do not do Crossfit. At 47 years of [...]
According to the National Institute of Mental Health, nearly 40 million adults between the ages of 18 and 54 suffer from an anxiety. I realize opening with that staggering statistic isn’t exactly a recipe [...]
Welcome to episode 16 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. The President and CEO of the California and Nevada Credit Union Leagues, Diana Dykstra, is today’[...]
In the credit union world, we’re people helping people, right? That idea makes a good mission statement, but it often seems like the generosity and goodwill apply only to the members and not the [...]
Gen Y culture is fully integrating into the workforce. And as they enter their careers, millennials, like every generation before them, will carry their philosophies and standards with them into their chosen industries. As the [...]
“Nobody is as smart as Everybody” – Kevin Kelly Crowd sourcing is all the rage – use the collected knowledge and wisdom of a large population to review choices, assemble information and make connections. In the business [...]
You’ve found your dream job and sailed through the screening process. You are wrapping up a fantastic interview where you connected easily with the search committee, sharing your ideas to carry the organization forward. [...]
Each spring, America’s most popular sport takes over the attention of millions of sports fans for a week to hold the annual National Football League Draft. What marks as a new beginning for each [...]
Last week I almost burned my kitchen down. In my quest to get all the important things done on my list, I was working on several things at once. Although I teach leadership effectiveness for [...]
