Community Archives

Transformational mindset: Leading change

Transformational mindset: Leading change

Coming into SECU recently, I knew that our Board had a few things they wanted to accomplish. They were committed to meeting our members where they are, providing them with products and services to meet [...]

“Payment Services Hub”: What it means today

“Payment Services Hub”: What it means today

“Payment services hub” or “payment hubs” used to mean a consolidation of systems supporting Fedwire and ACH processing, which helped large financial institutions bring together their Commercial and Retail payment operations. Payment systems were historically [...]

The “S” word

The “S” word

Many organizations struggle with it. It’s a real problem preventing progress. And it’s the “S” word everyone knows about but can’t seem to resolve. Yep … silos. Guarding Fort Knox (and Losing the [...]

The future of branches: What consumers want

The future of branches: What consumers want

Tired of hearing about “new normals,” “unprecedented” changes, COVID lockdowns and regulations’ effects on our society? The truth is most of the so-called COVID shifts were already taking hold. The pandemic response merely sped up [...]

Stay connected to the credit union community with our free newsletter!

Delivered to the inboxes of thousands of credit union leaders daily.

You have Successfully Subscribed!