Community Archives

Are you proud of your credit union?

Are you proud of your credit union?

Pride in their job and pride for your credit union is something you unequivocally expect from your employees.  You want them to be loyal.  You want them to be excited about the credit union and [...]

Consumer best practices for online shopping

Consumer best practices for online shopping

Shopping online can create stress.  While reputable businesses have safely conducted online transactions since the mid-1990s, the possibility of fraud still lurks in all the internet nooks and crannies.  Thankfully, there are safety precautions that [...]

Fatigue is killing our productivity

Fatigue is killing our productivity

I recently spoke with a good friend who is the CEO of a credit union.  I asked him what he struggled with, as CEO. Staff burnout, he said.  Almost without hesitation. Since the great recession [...]

Crafting a purpose-driven brand

Crafting a purpose-driven brand

For Mennonite Savings and Credit Union (MSCU), a faith-based fi­nancial cooperative headquartered in Ontario, Canada, a new name held the hope of con­necting faith and values with finances for more families and businesses [...]

Credit union super power reminder – the HUG!

Credit union super power reminder – the HUG!

Let me start this article on credit union superpowers by making a respectfully low bow to Stan Lee and Malcolm Wheeler-Nicholson, founders of Marvel and DC comics respectfully. Both Lee and Wheeler-Nicholson delivered the chassis [...]