Community Archives

Honored to be recognized by my credit union peers

Honored to be recognized by my credit union peers

On March 1, 2021, I was inducted into the African American Credit Union Coalition (AACU) Hall of Fame. I am a native Washingtonian and 32-year veteran of the credit union industry. Currently, I serve as [...]

5 ways to support young professionals

5 ways to support young professionals

Credit unions have thrived during the last few months and have been able to make strides in innovation. By the rapid pace of change at all levels, from executives to tellers, everyone has had to [...]

Comparing U.S. faster payment channels

Comparing U.S. faster payment channels

There is a lot of confusion around faster and real-time payments. As we move toward both real-time and faster payment ubiquity, more options are becoming available. So which channel is best for your financial institution? [...]

Higher overdraft fees can decrease revenue

Higher overdraft fees can decrease revenue

Emerging from the impact of the Coronavirus pandemic, credit unions are focused on how to recover revenue lost to a decline in transaction volume and non-interest income sources. But as consumers remain cost sensitive and [...]

Hope for a better tomorrow

Hope for a better tomorrow

Most of us think hope is like wishing on a star. It feels nice but also distant, alive only in some fairy tale future with little practical use in the present world of hard facts. [...]

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