Culture Archives

Nice going, genius

Nice going, genius

We’re talking today about the Working Genius model, but I’m curious, has anyone ever said, “Nice going, genius,” to you? Have you said it to anyone? My answer? Yes and yes. Certainly, in [...]

Building a culture of impact

Building a culture of impact

Heartland Credit Union Charitable Foundation’s Executive Director, Andrea Robinson Fuentes, was frustrated. As the philanthropic arm of a multi-state league, her organization had a remit to improve the lives of millions of consumers—but [...]

A voice for underrepresented communities

A voice for underrepresented communities

Raquel Juarez brings 20 years of experience and a diverse skill set to Arbor Financial Credit Union in Kalamazoo, Mich. The new senior commercial lender, who was hired this summer at the $850 million asset [...]

Do you know what you want your employees to do?

Do you know what you want your employees to do?

Organizational clarity, or lack thereof, is sometimes easier to recognize in another organization than our own. Remember the dramatic television series, “The West Wing”? What a great show, though, and full of leadership and life [...]

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