Management/Leadership Archives

How to frame your words to have a bigger impact

How to frame your words to have a bigger impact

Leadership is a balancing act between guiding employees and giving them space to work autonomously. Each of us should strive daily to empower our team to handle their responsibilities – we hired them because of their [...]

The secret for small undesirable credit unions

The secret for small undesirable credit unions

We all know many small and mid-sized credit unions find it hard to stay ahead of the curve when it comes to facilitating tech. So, when it comes to talking branding and marketing strategy, quite [...]

Your CFO’s best friend during budget cuts

Your CFO’s best friend during budget cuts

CFOs are, understandably, making budget cuts across the board right now. As the economic downturn following COVID-19 takes its toll on the market and on individual consumers, credit union and community bank leaders are looking [...]

PODCAST: A time for leadership

PODCAST: A time for leadership

Perhaps at no time is an organization’s culture more on display than during a crisis. Jayne Hitman and Paul Robert assist credit unions in shaping their cultures to shine at just these moments. Hitman [...]

Put strategy first

Put strategy first

As leaders of companies and organizations, we have a lot of control over our destiny. Each of the decisions we make – whether it's related to hiring, training opportunities, product development, or member/customer service – can [...]

CFO Focus: 7 filters for strategic cost-cutting

CFO Focus: 7 filters for strategic cost-cutting

Like in the Great Recession, decision-makers are facing a margin squeeze, credit risk is unknown and non-interest income is under pressure. During that time, there was significant cost-cutting. But it was different back then. Consumers [...]