Management/Leadership Archives

Thank you, and have a seat!

Thank you, and have a seat!

I love amazon.com. I live in the middle of nowhere and so I tend to buy just about everything from King Bezos. Paper towels, dog treats, ink cartridges, a gas stove (not kidding). I [...]

Credit unions can do better than Forbes

Credit unions can do better than Forbes

Have you seen the list of Forbes’ 100 Most Innovative Leaders published earlier this month? It received quite a bit of attention for one big reason: Of the 100 individuals on the list, 99 were [...]

Mobile/branch service intertwined

Mobile/branch service intertwined

For all its bells and whistles, what draws people to e-commerce is primarily practical: It saves them time. It makes their lives easier. It connects them with vital information. It gives them more choices.  Chief [...]

Looking ahead for successful succession

Looking ahead for successful succession

Succession and internal development are a “major focus” for $400 million Century Federal Credit Union in Cleveland, says CUES member Sharon Churchill, CPA, CCE, president/CEO of the organization. As such, the CU’s management [...]

Take a ‘strategy-first’ approach to data management

Take a ‘strategy-first’ approach to data management

While traditional data warehouses will remain an important tool for addressing business issues and unearthing insights, data democratization is becoming increasingly important. Data management technology should allow users across the organization to access data and [...]

Accountability breeds success

Accountability breeds success

Being an executive comes with tremendous responsibility. If our business stops being successful or doesn't meet expectations, it is us – the presidents, CEOs, directors, etc. – who must answer to our board or shareholders. But even [...]