Management/Leadership Archives

Presentations matter for CEO candidates

Presentations matter for CEO candidates

Here’s the good news: The message embodied in you will be expressed whatever the modality or context—written format, verbal conversation, presentation or interview. You can speak coherently to what you deeply understand and [...]

Help wanted at CUInsight

Help wanted at CUInsight

Over 10 years ago, David and I came together with a simple and ambitious plan: Deliver great content to the credit union industry, with the best possible distribution channel. Neither of us had any media [...]

Leaders need to get comfortable with change

Leaders need to get comfortable with change

“Nothing is as painful to the human mind as a great and sudden change,” writes Mary Shelley in the novel Frankenstein. I would argue that small and slow changes can also be troubling. But they [...]

How to get honest feedback from employees

How to get honest feedback from employees

I've written before about the importance of giving constructive feedback to your employees, but how can you ensure they're being honest in their feedback to you? You are their boss after all, and it's common [...]

Not all clouds are formed the same

Not all clouds are formed the same

Not too long ago, the idea of hosting both information and business processes outside a credit union’s own digital walls was a showstopper. Questions about security, information control and overall early adoption fears typically [...]