Management/Leadership Archives

Wear a pink tie: Be a he for she

Wear a pink tie: Be a he for she

Why wear a pink tie? Female CEOs are uncommon at large credit unions A significant pay gap still exists for women today Some men do not recognize the need to empower women Women can be [...]

How high is your decency quotient?

How high is your decency quotient?

In the past month, I've attended two events – my organization's annual leadership institute and Mastercard's Global Inclusive Growth Summit – that have touted a leadership trait that often flies under the radar. It's a component of [...]

Are your employees proud of their workplace?

Are your employees proud of their workplace?

In the effort to build a winning corporate culture, many organizations focus on things such as comprehensive benefit plans, competitive compensation packages, health and wellness programs, or other creative employee perks. While all of these [...]

How do you fix a broken pipeline?

How do you fix a broken pipeline?

How do you fix a broken pipeline? I’ll be honest: I’m not experienced in the fields of pipefitting or plumbing or natural gas distribution, but I can imagine that one accurate answer is, “[...]

Hello is this thing on?

Hello is this thing on?

Can you imagine Googling your credit union right now and finding nothing? Today that would mean you don’t exist. At all.  Imagine a time when there was no internet. If a member wanted to “[...]

‘Be responsive to strategic plans’

‘Be responsive to strategic plans’

The most important document board members review is not the monthly board packet, it’s the credit union’s strategic plan. “We see board books as retroactive of what happened instead of what could be,” [...]

The best way to sharpen your BSA understanding

The best way to sharpen your BSA understanding

Keeping credit unions compliant with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws is one of the most serious responsibilities compliance professionals face in our industry. Unfortunately, with BSA/AML related crimes continuing [...]

Taking the financial pulse of your members

Taking the financial pulse of your members

When a member walks into a branch to discuss lending solutions, do you take their financial pulse? You should. Overall, Americans are faring better financially now than they were five years ago. However, for many [...]