Smacking HR in the rear
A few weeks ago, I attended a small credit union conference in Rapid City, South Dakota. I love going to these events not only for the networking abilities, but also for the variety of presenters. [...]
Management/Leadership Archives
Purposeful Talent Development: All about stay interviews
Do you know why your employees stay in their roles? Do you know what supports their continued engagement in their work? If you begin answering this question with the words “I think …,” you may want [...]
The CUInsight Experience podcast: Jim Morrell – Unknown impact (#43)
Welcome to episode 43 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Randy welcomes Jim Morrell to the show. Jim is the President and CEO of Peninsula Credit Union in [...]
Knowing this distinction could boost your credibility
Thanks to online networking, more businesspeople are writing more frequently than just a decade ago. Most of us are conscientious about the content we make public but how many of us take time to consider [...]
Attention small credit unions: 6 ways to up your marketing game!
As credit unions enter strategic planning season, we’re analyzing ratios, reviewing expenses and evaluating financial performances from 2019 as well as determining plans and goals for 2020. Everyone is trying to figure out how [...]
Use it or lose it marketing budget: It’s not over til the ball drops
The clock is ticking on 2019 and there are a few things that should be top-of-mind within your organization. If you’re not strategizing about how to use what’s left of your 2019 budget, [...]
Stay focused on growth with these traits
How do leaders ensure consistent growth for their companies? There's no easy answer; success has many influences. Ultimately, though, strong management helps businesses effectively address any challenges facing your organization. A recent article from McKinsey &[...]
Toned calves? 5 signs teams don’t trust
I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust. You see, when teams don’t trust… Well, think about it like this. You’[...]
Women in leadership positions in credit unions: Invest in yourself
When we think about starting a business, taking a promotion or deciding how to get to that next level, we sometimes feel we are superwomen. We can do it all, maybe not all at once, [...]
Build diversity, equity, and inclusion into your workplace environment through universal design
For two days in late September, the Filene Research Institute brought credit union industry leaders and partners together with university academics to “connect the dots” between diversity, equity and inclusion initiatives in credit union HR [...]
Here’s one thing you can do right now to succeed in 2020
What have you done this year? Was it different from what you did last year? Was it more of the same? Most importantly, did it help you achieve the results you wanted? If not, what [...]
Learning about leadership: From a mentor and Father Time
I recently received the following comment from Doug Fecher, CEO of Wright-Patt Credit Union reflecting on celebrating another year of experiences. Or as he opens his remarks: “knowing that we know a whole lot less [...]
Work together to address risk
A successful enterprise risk management (ERM) program requires the board, senior leadership team, and committees to work together to identify and mitigate an organization’s risks by ensuring processes are in place and are followed [...]
Prepare your members for the holiday “spending” season
We are quickly heading into the holiday season. With that comes the barrage of advertising and other messages that encourage spending, and overspending. Credit cards, lay-away and other offers make it tempting and easy to [...]
Leadership Matters: Dealing with change and overcoming uncertainty
Life in the realm of financial services is really challenging. Incredible, scary and daunting changes appear one after another, and leaders wonder how to handle them. The world is changing so quickly that we sometimes [...]