Management/Leadership Archives

What the most innovative leaders in banking have in common

What the most innovative leaders in banking have in common

To succeed in the future, financial institutions must embrace a culture of innovation that reinforces the process of digital transformation. To accomplish this, a bank or credit union must have strong leadership, openness to experimentation [...]

The best 2020 credit union conferences

The best 2020 credit union conferences

You’re all about getting to the next level—for both yourself and your credit union. Power your way with the best education and compliance assistance available.  View NAFCU's entire 2020 conference lineup now so [...]

I love business jargon

I love business jargon

Thanks to the 1999 movie Office Space TPS reports entered the often-hilarious and usually mind-numbing world of business jargon. TPS reports are now synonymous with, as one critic put it, "meaningless exercises imposed upon employees [...]

An end-of-day strategy to stay effective

An end-of-day strategy to stay effective

There are only so many hours in the day and they often seem to fly by. From meetings to email correspondence to employee drop-ins, a leader's time can quickly be accounted for without making much [...]

Wait, what’s a chatbot again?

Wait, what’s a chatbot again?

Chatbots are a buzz-worthy topic for all organizations, including credit unions. Members can interact with chatbots in the digital channels they use regularly, like messaging apps and smart speakers, to receive personalized service and support. [...]