Common causes of poor phone and voice quality

You’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member…

And suddenly, the call drops. You try to reconnect, but your connection is spotty. The voice is garbled. You send frantic emails to figure out what’s going on. Maybe you give up.

Poor voice quality has ruined yet another perfectly good workday. Surely, you think, there must be a way to prevent this?

There is.

How to Troubleshoot a Bad VoIP Connection

While much of the U.S. explores reopening, others of us are exploring new ways of doing business. Many of those “new ways” involve rapid digital transformation and remote work. (We haven’t stepped foot in our office since early March.)

 

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