FCI

FCI is a leading SaaS based Customer Experience and Communications Management platform that helps businesses leverage hyper-personalization across customer preferred channels. Our integrated communications platform, Varta, is complemented by a range of outsourcing services that can be deployed by customers or hosted by us. The platform can operate in Batch, Ad-Hoc or On-Demand, catering to different communication types and frequencies recording over a 96% customer satisfaction rate. With a Global delivery center, we have worked with 200+ companies of all sizes in the banking, financial services, insurance, utility, telecom, and healthcare sectors.