CUInsight Minute with Lauren Culp – December 24, 2020
Our favorites from the week in sixty seconds.
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.
Mentioned:
What credit unions need in 2021
by ANTHONY FATTORE, BILLINGTREE
These days, consumers have more choices than ever before when it comes to financial service providers. It should come as no surprise that convenience is going to be the deciding factor going into 2021. That’s why a successful digital strategy is critical if you want to rise above the competition during this pandemic. (read more)
What People (Still) Get Wrong About Emotional Intelligence
by DANIEL GOLEMAN, HBR
Many people assume that having emotional intelligence means being“nice.” But this perception obscures some fundamental benefits to developing one’s EI. For example, simply saying someone is nice can belie the fact that they’re only nice to some people and not others. Or, if you think that being nice simply means being a pushover, you might not take advantage of the EI framework’s capacity to teach you about productive conflict management. (read more)
13 Last-Minute Gifts You Can Print Out (or Email) Right Now
by LISA FREEDMAN, THE KITCHN
Oh, hey. Happy December 21! A day that we’ll casually call Four Sleeps Until Christmas. At this point, it’d be hard enough during normal times to order any last-minute gifts for an on-time arrival. And you know we are not in normal times. The USPS and all other delivery services have been overwhelmed for months now and the holidays, plus the shipment of covid-19 vaccine, are only adding to that stress. Instead of crossing your fingers and hoping for the best (and paying exorbitant shipping fees!), why not finish all your last-minute shopping with some gifts that can simply be emailed or printed out? (read more)
