CUInsight Minute with Lauren Culp – June 26, 2020

Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week.

Mentioned this week:

Growth After Trauma
by RICHARD G. TEDESCHI, HBR
What good can come of this? In times of stress, crisis, or trauma, people often ask that question. This year we’ve been hit by a pandemic that has caused hundreds of thousands of deaths, unprecedented unemployment, and a global economic downturn. In the face of such a tragedy—personal and collective—it might appear that the answer is “Nothing.” (read more)

Strategic planning during COVID-19
by RUSSELL FURZE, CSI
COVID-19 has fundamentally changed member and employee expectations and will likely prompt transformation in the financial services industry for many years to come. By preparing to adapt to future challenges with strategic planning, your institution can avoid reactionary decision making and work toward solutions-based growth and positive outcomes. (read more)

3 members, 3 financial outcomes: How COVID-19 is impacting members differently
by BRUCE DRAGT, CO-OP FINANCIAL SERVICES
While not a single one of us has been insulated from the effects of COVID-19, the financial impact has been very different for large segments of the population. 40 million Americans have filed for unemployment in the last ten weeks;1 and while many expect to be re-employed when the economy recovers, some may not. (read more)

Do not outsource DEI
by HUMANIDEI
“Why do you have to bring in someone from another place to talk to me? You are my neighbor. Why didn’t you just introduce yourself?” It was a conversation that left me stunned, and a little embarrassed. With the best intentions of serving our whole community, I had hired an external consultant to help connect the organization with parts of the community we had not reached. (read more)