CUInsight Weekly Minute with Linda Lafortune – November 19, 2021

Our favorites from the week in sixty seconds

Welcome to the CUInsight Minute, sixty seconds from our Director of Learning & Client Support Linda Lafortune with our favorite reads from the week.

Mentioned:

How customer engagement tools help support employment challenges

by IGNITE SALES

Everywhere you look it seems there are “help wanted” signs – in both small towns and large cities, and across all industries. According to the U.S. Bureau of Labor Statistics, nearly four million people quit their jobs in June 2021 alone, bringing the number of job openings in the United States to 10.1 million that month. While the situation may seem bleak, Americans are starting to see positive changes…. (read more)

Time to move past legacy MCIFs to advanced cloud-marketing analytics technology

by MARK WEBERSTRUM

For over 35 years, the MCIF (Marketing Customer Information File) has been the workhorse for countless credit union and bank marketers for consumer profiling, targeted marketing, product cross-selling, onboarding new relationships and reporting.

But that historical legacy model is changing fast in the current digital transformation revolution, even as some MCIF software is being retired, or no longer supported….(read more)

The need to know: 3 unique forms of social engineering

by Krystal Rennie, ADLUMIN

Over the last year, it’s safe to say we’ve become more social by using evolving technology and the internet. As cyber threats continue to run ramped, industries must understand the importance of cybersecurity. From law firms to hospitals, businesses have been shifting their security roadmaps and prioritizing network health…. (read more)

Linda Lafortune

Linda Lafortune

Linda is the Director of Learning & Client Support at CUInsight.  She has an extensive background in the credit union industry having worked in both large and small credit unions, in ... Web: https://www.cuinsight.com Details