CUInsight Weekly Minute with Robbie Young – July 9, 2021
Our favorites from the week in sixty seconds.
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week.
Mentioned:
Auto lending: Stay ahead of the competition using data
by SEGMINT
A number of years back, there was a movie titled “The Perfect Storm,” which told the story of a fishing vessel that was caught in the middle of a disastrous storm created when a number of rare conditions all occurred at the same time. Without trying to sound too dramatic, credit unions are currently facing a perfect storm as it relates to auto lending: rising inflation, supply challenges and increased competition. New auto loan volumes are down, leaving many credit unions wondering how to help drive a return to normal (read more)
Realigning the board after a merger
Of all the major decisions that loom in the wake of a credit union merger, perhaps none is fraught with more political and interpersonal ramifications than what the board of directors should look like after the merger is done. Is it best to combine the two boards, or does one board usually continue on largely as is (read more)
Led by product and customer experience professionals from CRMNEXT, you will hear terrifying tales of painful member experiences and chilling examples of what NOT to do when implementing core projects that affect your entire membership (read more)
