Curbside Series Part 1: Delivering curbside member experience

The coronavirus outbreak continues to reshape how the American retail landscape looks and operates. In our new age of “social distancing,” curbside delivery is now the temporary norm for many businesses including restaurants, pharmacies and even some clothing retailers.

The “curbside” phenomenon has even hit our financial services industry as many credit unions and community banks are delivering variations of a curbside member experience. Credit Unions like Coosa Valley Credit Union (Rome, Georgia), Texas Plains Federal Credit Union (Amarillo, Texas) and Cochran County Schools Federal Credit Union (Morton, Texas) are literally serving members from the curb while members stay in their car for optimum social distancing.

Check out these photos from Coosa Valley CU:

 

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