Defending the Enterprise Part 1: The human firewall
Some of you might be old enough to remember a movie called “The Sting.” It’s about con men in the 1930s who use a “pigeon drop” and phony off-track betting to steal vast sums of money from unsuspecting targets. Fast forward to today. Times have changed, but the world is still full of bad guys who want to take your money or your secrets. And now, because of the way we do business on the Internet, we’re exposed to new tactics—from phishing to ransomware.
In response, we have two lines of defense when it comes to protecting the enterprise and keeping the bad guys at bay: Strengthening the human firewall and patching vulnerable systems.
In part one of this series, I’ll focus on the former and, in part two, I’ll cover the latter. So, let’s dive in with some factors to consider regarding our human firewalls.
What makes people good at their jobs can also make them vulnerable.
Our employees are our most critical resource. Beyond our products and services, the humans we employ give us the competitive edge we need to succeed. But many of our best employees aren’t technical. They’re the soft skills folks—salespeople, marketers, and the member service team.
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