Does your institution work like an airplane?

People see and do things in different ways. Maybe that’s obvious, but in many workplaces, it doesn’t seem obvious. What do I mean?

Well, you might have someone who loves coming up with new ideas doing grunt work all the time. Or maybe you always ask the head-in-the-clouds thinker to rally the staff around a new program. Maybe you notice these employees getting frustrated, losing focus or lacking energy.

If you’re seeing this scenario play out in real time, it’s because your credit union or community bank doesn’t work like an airplane.

Find Your Staff Members’ Roles

An airplane needs all sorts of people to function. It needs flight attendants, engineers, baggage handlers and pilots. Why does this apply to your institution?

 

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