The email dilemma: Be thorough or thoughtful

Electronic mail is a common topic of discussion on this blog.  I won’t apologize for that.  Email has become a massive part of our workday.  Some would say that our email in-box manages us, rather than the converse.

I’ve already shared articles on how to manage your email inbox,  rules for email, and another that suggests that if we write better emails, we’ll receive fewer of the little buggers.

While those articles are well-written and useful, I recently read “The Responsiveness Trap,” by Sarah Green of the Harvard Business Review’s blog network.  She puts in words what so many of us feel.  Here’s a snippet:

continue reading »

More News