How many people attend your credit union or bank’s strategic planning session? Ten? Twelve? More? Regardless of the number of voices, have you ever paused to really consider just how many are actually heard?
By “heard” I mean people that, either on their own or at the prompting of others, take the time to speak out and make their opinions heard.
If yours is like a lot of other financial institutions, it’s likely that not everyone attending your strategic planning sessions actually speaks up. Some people are just naturally softer spoken. Some groups have a single dominant voice that takes over. Others are simply bored.
A key component for strategic planning success at any credit union or bank is that all voices at the table are encouraged and heard. There are just too many critical conversations that need to be had in this new decade in order to keep your organization from becoming irrelevant.
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