Eye on Payments 2019: Part III – The three trends fueling the future

Mobile wallets, contactless cards and choice – they represent three distinct, but interconnected trends when it comes to consumer payment preferences, and will no doubt serve as the fundamentals for credit union success in the immediate future.

Welcome to part III of our blog series on Eye on Payments 2019. This annual payment study by PSCU examines the factors that influence consumers when it comes to their choice and usage of different payment methods.

In our first blog from our 2019 study, we revealed that convenience and ease of use are now the main drivers behind a consumer’s choice in payment method, and in our second, we shared insights behind the newest payment preference for debit over credit. Today, we’re going to highlight three of the newest trends within the payments landscape, and share a few of the ways credit unions can keep pace with consumer demand.

 

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