When a much smaller institution joins a larger one, it’s obvious whose strategy, business model, and processes will prevail, but a merger of equals can create a much murkier picture. Innumerable decisions must be made, and clear decision filters are required.
Difficulty getting buy-in on processes could be like the canary in the coal mine; it could indicate a lack of clarity at higher levels.
Culture of Confusion
Since no two institutions are alike, bringing them together can result in an identity crisis. In the beginning, there is often a lack of clarity on the strategy and business model of the combined institution.
Some sources of confusion:
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