Four payments technology predictions for 2019

These trends—one of them is credit union membership—are shaping cross-industry change.

The payments world continues to evolve and is going through critical and disruptive changes. A failure to embrace this disruption could lead to lost time, money and, potentially, customers. Here are profiles of four industries that have traditionally been slow to react to payments innovation and their expected progress over the next 12 months.

Payments are currently in a period of transition from the traditional to the digital. Witness a recent Capgemini report on consumer payment demand in 2019 that describes the industry as rapidly transforming from an infrastructure of cards and terminals to a system dominated by such mobile devices as smart watches, phones and even internet-of-things-enabled cars!

1. Healthcare goes mobile—and text.
Healthcare payments continue to be a hotly watched area for revenue cycle managers and C-level industry executives. Providers and patients alike must adjust to high-deductible insurance plans, value-based care price transparency and such public healthcare programs as Medicare and Medicaid.

 

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