The founding purpose of credit unions has been to serve their members. When society and consumers’ needs evolve based on the advanced tools and technologies they utilize every day, so must the credit union adapt to meet those consumer requirements.
To stay competitive, it has become essential that credit unions explore contemporary and forward-thinking ways to exploit financial technology to achieve those same organizational goals while expending less energy, time, and effort.
What IS digital transformation, and why is it important?
At this point in 2021, the concept of “digital transformation” has become a common term since the coronavirus accelerated the adoption of digital banking products and services in early 2020. The challenge, however, is that the term can also be daunting or intimidating to the very organizations that need to upgrade certain member-facing programs.
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