How do you manage conflict?

Individuals tend to deal with difficult situations in different ways; and as leaders, it’s important to recognize our natural tendencies as we go about dealing with conflict in the workplace.

In a recent Forbes article by Anna Shields, she highlights three ways people manage conflict, and her tips for the best way to do so. These different conflict-management styles include:

  1. Ignoring, or “The Ostrich”

Conflict can be scary, so a common approach from some is to simply ignore the issue. A busy manager may feel that they don’t have the time to deal with it, hoping it will go away or resolve itself. However, this technique normally backfire as the issue usually grows overtime into something bigger.


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