How merchants are fueling consumers’ need for speed (and convenience) via mobile

For many consumers, smartphones aren’t only a way to catch up on emails or news: They are also a way to discover and shop for products and services. The technology also paves the way for payments with credit cards, debit cards, PayPal and mobile wallets.

Shoppers also like the experience of paying with their phones: More than eight in 10 – or 81.1 percent – of respondents who paid electronically via smartphones were either “extremely” or “somewhat” satisfied with their payments, according to the PYMNTS Remote Payments Study. The study also noted that “ultimately, consumers’ preference for paying with smartphones comes down to their need for both speed and convenience.”

From grocers such as Kroger to mobile dining apps like 2ndKitchen, companies are enabling consumers to pay with their phones for products and services. These are just some of the ways that merchants and service providers are bringing smartphone payment experiences to shoppers:


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