How my local pizza place is taking customer engagement to the next level
It’s 2018. Is a text back and pizza too much to ask?
Credit unions are responding to online reviews, posting content on social media, and engaging on different provider sites. But are they texting back?
Last week, I was eating at a DC-area pizza chain, &Pizza, when I saw it: A sign on the napkin dispenser that says “We Text Back” with a local phone number.
It doesn’t say “With questions or concerns call or text …” It simply says, “We text back.”
continue reading »
