How to move at the speed of technology
Four years ago, Michigan State University Federal Credit Union adopted the Agile Method for its IT project management. See why the new model helps the credit union move faster.
IT is a fast-paced field, but Michigan State University Federal Credit Union($4.2B, East Lansing, MI) keeps up with the constant change.
Rather than partner with turnkey providers, the MSU-affiliated credit union custom develops services for its digital channels — including its website, online banking, and mobile banking — in-house. It also develops projects, such as a prepaid debit card and an internal intranet, for outside its digital channels.
“Having that level of control is exciting,” says Samantha Amburgey, MSUFCU’s chief information officer. “You can create something from start to finish. You can design it how you want. It’s a full software development lifecycle.”
That ability to develop certain technological products and services internally brings with it the need for a different approach to project management. How does the credit union prioritize project requests? How does it incorporate feedback? With all that is tasked to IT, how does it make sure it gets things done?
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