HR Answers: AI for human resources

HR professionals will see explosive growth in their use of artificial intelligence over the next five years, according to research by HR.com. This growth will not only transform HR technologies but will have a major and perhaps unsettling impact on the workforce.

Most respondents still have much to learn about the topic of using AI for the purpose of enhancing HR, with just 8 percent strongly agreeing they are knowledgeable in this area. One reason for this is a lack experience. Only 7 percent use AI for HR purposes to a high or very high degree today.

By 2022, however, over five times as many (39 percent) predict their organizations will make heavy use of AI, and the number rises to 57 percent among HR professionals who consider themselves knowledgeable about AI.

“Those who understand AI best also predict the highest AI usage levels over the next five years,” says Debbie McGrath, chief instigator and CEO of HR.com. “AI algorithms will be integrated into a wide array of HR-focused technologies. The main problem won’t be a lack of AI apps, however—it will be that HR pros must become savvy enough to separate hype from reality.”

 

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