SHRM (Society for Human Resource Management) is fortunate to have Steve Browne in their membership. He is one of their most beloved members, generous, knowledgable, and welcoming to anyone. If you have ever met him, you will agree with me.
Imagine my delight when I found his book HR on Purpose: Developing Deliberate People Passion in the SHRM bookstore while speaking at their annual event.
If you are in HR, or manage people in your Credit Union, this is a must read.
Steve makes the point most organizations struggle with communication and training – so true!
Doesn’t matter if I am with a media company, another credit union, hospital, or pharmaceutical client – they will all agree, this is very true. His book shares strategies to address that.
Filled with funny stories, great examples, and practical strategies you will find it an easy read. If you are like me, you will dog-ear the pages so you can reference to come back later.
He makes so many great points it’s hard to list them all – here a few of my favorites that are in line with our thinking about paying attention to what matters in our Credit Unions.
‘Culture is the number one reason employees stay or leave your company’ says Steve Browne. He’s right. As busy Credit Union team members you know that culture is what we are all about ‘people helping people’.
Stop being transactional and start being strategic – this is one of my faves. You have heard me often share in this regular CU Insights column, that leaders to focus on strategy and help define a road map for their team to implement tactics. Sometimes tactics are more fun. Easier. Quicker to feel like you are crossing something off your list. Leaders need to focus on strategy first.
Surround yourself with positive people – in our book Folding Time we talk about VIPs (very inspiring people) versus VDPs (very draining people). We all need more VIPs in our life to help inspire and motivate us, especially on those hard days. Leadership is lonely, having your own cheer squad or people that inspire you can make your days more productive.
Don’t say you are busy – I hate that phrase, so does Steve. Hate is a strong word (mine, not his). When I ask people how they are and they reply ‘so busy’… you may not see my massive eyeball. Everyone is busy. That’s life. That’s adult-ing. When I am asked that question I’d rather say ‘life is very full’ … the brilliant Steve Browne agrees he says ‘I’m full’ – I love that.
If you want to be more purposeful in the way you manage people in your Credit Union, if you are in HR in any responsibility, this is a great resource for you. Buy it. Enjoy it and share it with your team. Follow Steve and his great advice on Twitter