‘Human element’ sets vendors apart

Look for companies that put the human element on display.

There’s a quiet revolution happening.

Once upon a time, software was the province of the information technology department, which would conduct due diligence and implement new solutions.

But in the age of the app store, the epoch of the cloud, when every day a new disruption is announced, the friction of adopting a new solution has all but vanished. You can simply download, click, and begin.

In a rush to be agile, something has been lost. The cornerstone that ensures success: The human element.

The human element is the service and support from which technology derives its full worth. It’s people who view your success as their mission, who will be there when you need them to guide you through the most critical phases of a project.

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