Instilling cooperative principles
'I learned a valuable lesson about service: the importance of placing others before self.'
If you visit Pentagon Federal Credit Union (PenFed) in Tysons, Va., and hear someone call out “I love it here!” to anyone within earshot, chances are it’s James Schenck.
“I have the best job in the world,” exclaims Schenck, president/CEO of the $21.3 billion asset credit union.
Inspired to come to work every day by the opportunity to serve those who serve our country through military duty, Schenck’s enthusiasm stems from his experiences as a member of two credit union boards.
“I learned a valuable lesson about service: the importance of placing others before self and constantly focusing on member value,” he says.
Schenck views attracting, retaining, and inspiring the best and the brightest employees as one of his primary job responsibilities.
“Any organization is only as good as its people,” he says. “At PenFed, our teams are all united in our shared mission of helping our members do better financially. There’s no greater feeling than to work alongside them each day and to support them with the resources they need to be successful.”
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