Jobs

Teller at Holy Rosary Credit Union

Kansas City, MO

Holy Rosary Credit Union is proud offer a full-time, (which includes ½ days on Saturdays), teller position who will make significant contributions to our mission & community especially by providing the first impression to our members. If you are inspired by serving the underserved and are excited by working and serving the community as a daily part of your job, then read on!

The responsibility of our tellers is to respect our members by how we present themselves both with a consistent professional & friendly attitude and with a business appropriate look. Responsibilities may vary slightly among different locations of the credit union; however, many of these responsibilities are standard:

· Open member accounts (savings and checking)

· Accurately perform routine transactions

· Distribute money to members

· Verify member photo ID

· Assist members in filling out withdrawal and deposit slips

· Validate and stamp deposit slips (with machine)

· Help drive-through members

· Use cash-counting (or adding) machine

· Promote financial credit union products

· Identify and report suspicious activity and/or fraudulent transactions

· Cash checks and manage loan payments

· Obtain utility and loan payments

· Foreign currency exchange

· Sell money orders, traveler’s checks, and cashier’s checks

· At the beginning and end of each shift, count cash

· Ensure the recording of all transactions

· Make sure there is enough cash in the cash drawer at all times

· At the end of each shift, balance cash, currency, and checks in the cash drawer

· Respect member’s privacy and confidentiality

· Respond to member inquiries and/or direct them to the relevant credit union personnel

· Process cash advances

· Strictly adhere to credit union and department procedures, policies, and regulations

Experience, Skills, Abilities & Education

We are willing to train skills, but the personal attributes and values that you bring to work must be the following:

Attributes

· Enjoys handling detailed work.

· Can multi-task while maintaining a friendly & professional attitude.

· Has high personal values and ethics. Does not compromise these at work.

· Knows business attire and overall look is different from that at home. Is anxious to comply with Holy Rosary Credit Union standards.

· Feels terrible if an accuracy error is made and works diligently not to repeat it.

· Enjoys team work.

· Likes to take initiative where appropriate such as keeping the branch location clean and organized.

Skills & Experience

· 2 years using the Microsoft suite; generally comfortable using and learning software as needed.

· Is good at math. You may be asked to provide a transcript!

· 1 year in a direct customer service role.

· Bi-lingual, must be fluent in both Spanish and English.

· Some exposure to Covid-19 PPE and business standards.

· Valid Driver’s License (You may be asked to work other locations.)

Education

· A high school diploma or GED is required. Education beyond this or the equivalent is a plus

Please Note: A criminal background check on all final candidates will be required. Must be authorized to work without restriction in the U.S..

Holy Rosary Credit Union values diversity and respects equal opportunity for all.  to offer a full-time, (which includes ½ days on Saturdays), teller position who will make significant contributions to our mission & community especially by providing the first impression to our members. If you are inspired by serving the underserved and are excited by working and serving the community as a daily part of your job, then read on!

The responsibility of our tellers is to respect our members by how we present themselves both with a consistent professional & friendly attitude and with a business appropriate look. Responsibilities may vary slightly among different locations of the credit union; however, many of these responsibilities are standard:

· Open member accounts (savings and checking)

· Accurately perform routine transactions

· Distribute money to members

· Verify member photo ID

· Assist members in filling out withdrawal and deposit slips

· Validate and stamp deposit slips (with machine)

· Help drive-through members

· Use cash-counting (or adding) machine

· Promote financial credit union products

· Identify and report suspicious activity and/or fraudulent transactions

· Cash checks and manage loan payments

· Obtain utility and loan payments

· Foreign currency exchange

· Sell money orders, traveler’s checks, and cashier’s checks

· At the beginning and end of each shift, count cash

· Ensure the recording of all transactions

· Make sure there is enough cash in the cash drawer at all times

· At the end of each shift, balance cash, currency, and checks in the cash drawer

· Respect member’s privacy and confidentiality

· Respond to member inquiries and/or direct them to the relevant credit union personnel

· Process cash advances

· Strictly adhere to credit union and department procedures, policies, and regulations

Experience, Skills, Abilities & Education

We are willing to train skills, but the personal attributes and values that you bring to work must be the following:

Attributes

· Enjoys handling detailed work.

· Can multi-task while maintaining a friendly & professional attitude.

· Has high personal values and ethics. Does not compromise these at work.

· Knows business attire and overall look is different from that at home. Is anxious to comply with Holy Rosary Credit Union standards.

· Feels terrible if an accuracy error is made and works diligently not to repeat it.

· Enjoys team work.

· Likes to take initiative where appropriate such as keeping the branch location clean and organized.

Skills & Experience

· 2 years using the Microsoft suite; generally comfortable using and learning software as needed.

· Is good at math. You may be asked to provide a transcript!

· 1 year in a direct customer service role.

· Bi-lingual, English/Spanish is required.

· Some exposure to Covid-19 PPE and business standards.

· Valid Driver’s License (You may be asked to work other locations.)

Education

· A high school diploma or GED is required. Education beyond this or the equivalent is a plus

Please Note: A criminal background check on all final candidates will be required. Must be authorized to work without restriction in the U.S..

Holy Rosary Credit Union values diversity and respects equal opportunity for all. EOE!

Check us out at holyrosarycu.org.

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